Thanks for shopping with us.
If you are not entirely satisfied with your purchase, we're here to help.
Refund & Replacement Policies
If you received an item that is damaged or faulty we will happily replace the item at no additional cost to you. Please contact us within 48 hours of receiving the item.
Our store does not accept Returns or Exchanges. We offer you replacement products at no additional cost if the item you received falls under the below criteria:
Items are faulty – damaged/broken or soiled upon arrival.
Parcels are lost in transit.
We do not accept returns or refunds if the customers changes their mind after receiving their order(s).
Please ensure that all the information you have provided is correct before submitting your order to prevent losses in the mail or other mishaps from happening. Note: we will not be held liable for any lost or misrouted parcels.
You may request a cancellation within 24 hours of purchase. Otherwise, you will receive a partial refund. Please be sure to thoroughly read our descriptions and processing times and ask contact us to ask questions if you are unsure.
Address: Delila Decor, Kemp House,152-160 City Road London. EC1V 2NX
If you have any questions on how to return your item to us, please submit a support ticket through the contact page.